Our expertise

Lift services. Without the complexity.

Independent engineering for lift companies and facilities teams across London, Kent, Essex and the South East.

Lift Breakdowns

Independent engineering support for lift breakdowns across London, Kent, Essex, and surrounding areas.

Technical Issues & Diagnostics

Expert diagnostics and fault finding for main contractors, lift companies and facilities managers. Expert diagnostic technician calls for complex electrical and mechanical faults with deep-level fault finding, including technical issues with lift controllers.

Emergency Call Outs

Emergency call-outs and support with active passenger entrapments, subject to engineer availability. Out-of-hours support by arrangement. If someone is trapped, call immediately; do not use web forms.

Small Repairs & Service Lifts

Small repairs, component overhauls, and commercial dumb waiter/service lift maintenance carried out with safe, professional working practices. Supporting catering, retail, and hospitality lift equipment.

Route Cover

Comprehensive operational route cover and reliable tier-2 engineering support for lift companies and facilities teams. Available on short notice to cover engineer holidays, sickness, or periods of high demand.

Planned Maintenance

Scheduled maintenance contract routes, routine lift servicing, and safety checks to support reliable lift operation. We also carry out pre-test checks and preparation.

Surveys & Asset Reviews

Review your lift assets and discuss maintenance and repair requirements with an independent engineer.

Discuss your requirements

Questions we get asked

Which areas do you cover?: London, Kent, Essex and surrounding areas.
Do you offer 24/7 cover?: No. Out-of-hours support, including emergency call-outs, can be arranged, subject to engineer availability.
Someone is trapped in a lift. What should I do?: Call us straight away on 07875 263 670. Please don't use the website forms for an entrapment.
Do you work as a subcontractor for other lift companies?: Yes. We support lift companies with breakdowns, entrapments and route cover during busy periods.
How quickly will I hear back about a quote?: We reply to quote requests the same working day.
Can I see your insurance certificates?: Yes. Email admin@njwlifts.co.uk and we'll send them over.